Last updated: [DATE] · XPLOCC Technologies

This privacy policy explains how XPLOCC Technologies (“XPLOCC”, “we”, “us”) collects, uses, and protects information when you visit our website, submit a contact or site-survey form, or engage us for a project. By using our website, you agree to the practices described here.

1. What we collect

We collect only what we need to respond to your enquiry or deliver a project:

Contact data: name, company, designation, phone, email, and plant location submitted through forms.
Project data: technical scope details, plant photographs, panel readings, drawings, and similar artifacts you share during a survey or engagement.
Site analytics: anonymized usage data (pages visited, referrer, browser type) collected through standard analytics tools to improve the site.
Cookies: small files used for session continuity and basic analytics. You can disable cookies in your browser; some site features may be limited.

2. How we use it

Information you share is used solely for:

Responding to your enquiry or scheduling a site survey.
Preparing technical proposals, engineering documents, and project deliverables.
Internal team coordination across our engineering, project, and AMC functions.
Improving our website and service offerings.

We do not sell or rent your personal information to third parties. We do not use your data for unsolicited marketing.

3. Project confidentiality

Plant drawings, control logic, and operational data shared with us during a project are treated as confidential. We sign mutual non-disclosure agreements when a project warrants it and recommend doing so as part of every engagement.

4. Sharing with third parties

We may share necessary information with:

OEMs and component suppliers, only to the extent needed to procure or specify equipment for your project.
Subcontracted partners (e.g., panel fabricators), only under written confidentiality agreements.
Statutory authorities, if compelled by valid legal process.

5. Data retention

We retain contact-form submissions for as long as is operationally useful. Project records are retained for the duration of any AMC engagement, plus a reasonable archive period to support warranty, audit, and follow-up work.

6. Security

We use standard administrative, technical, and physical safeguards to protect data in our custody. No system is perfectly secure, and we cannot guarantee absolute security, but we work in good faith to minimize risk.

7. Your rights

You may request a copy of the personal data we hold about you, ask us to correct inaccurate information, or request deletion (subject to legal and contractual retention obligations). Send requests via the contact form or to the email address listed on this site.

8. Changes to this policy

We may update this policy from time to time. Material changes will be reflected in the “Last updated” date at the top of the page. Continued use of the site after a change constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions, write to hello@xplocc.com or use the contact form.

Privacy Policy.